EZ-Pay Is a Better Way to Pay With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office. SmarTrip on iPhone and Apple Watch offers the ability to instantly view balances and top-up stored value with Apple Pay through Apple Wallet, eliminating physical contact and standing in line at ticket vending machines. I am enrolled in my employer's transit benefit program. SmarTrip@wmata.com or via phone at 888-SMARTRIP. Select "…" and choose "Remove This Card.". You no longer need to carry a physical SmarTrip card. Select "Add Card" under "Wallet & Apple Pay" in the Apple Watch app. Add a new SmarTrip card via the SmarTrip app. Apple Wallet - only Stored Value can be added through Apple Wallet. The balance will remain on your SmarTrip card and will be available once that card is added to Apple Wallet on another iPhone or Apple Watch. SmarTrip app - If your SmarTrip card is registered you can view the balance and transaction history within the SmarTrip app on the card summary screen, or by logging into If you have any questions about the status of an order you've placed, please email us or call +1-888-SMARTRIP (+1-888-762-7874) and refer to your order number. Am I able to share my SmarTrip card across multiple iCloud accounts in Apple Wallet? What is Express Transit and how do I enable it? How do I add a SmarTrip card to my iPhone or Apple Watch? The pass period starts at the first use of the pass and ends at the end of the operating day of the validity period of the pass. You can load transit value or passes and manage your card balance and transactions through the SmarTrip app. Confirm your purchase. You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS The transit balance and pass associated with your SmarTrip card will not change. Choose none or turn off. Auto reload of Stored Value will trigger when the value of the card drops below the established threshold of $10.00. Select the Stored Value amount to add to your SmarTrip card (minimum of $10). Is my plastic SmarTrip card eligible to be transferred to Apple Wallet? Check to ensure your Apple Watch is on and linked to your iPhone. Can I temporarily suspend my SmarTrip card if I can't find my iPhone or it's stolen? The balance will appear below the SmarTrip card image. But for some stupid reason, American systems want to demand Apple Pay or Google Pay … Once you transfer your physical card to Apple Wallet, the physical card will be disabled and will no longer work. It shouldn't have to be vendor specific like Apple or Google, if it's contactless it should accept any phone that transmits contactless payments. Open the Wallet app on your iPhone and tap the "+", Your SmarTrip is now in Apple Wallet, ready for use, Provide your card and account information, Place the card against the back of your iPhone. If you choose to power off your iPhone, this feature will not be available. Cards purchased in the SmarTrip app automatically get added to Apple Wallet to pay for transit in the Washington, DC area including: all 91 Metrorail stations in DC, Maryland and Virginia, all Metro parking garages and lots, all Metrobus routes. Auto reload of a pass will trigger before the expiration of the pass. In the Cards section, press the "+" icon in the upper left. You will be able to see your transaction history. If you are setting up your new iPhone and did not take any action to remove your SmarTrip card from your old iPhone, you can remove your SmarTrip card from your old iPhone by logging into iCloud, selecting Account Settings, selecting your old device, and following the prompts to remove your SmarTrip card from Apple Wallet. On September 1st, 2020, Apple and WMATA enabled SmarTrip cards to be added to Apple Pay through the Wallet app. With SmarTrip® on iPhone you can: - Add a new SmarTrip® card to Apple Wallet for a tap-and-go experience on Metro. Please contact customer service via email at What if I have an unrecognized transaction on my SmarTrip card? This new SmarTrip® experience will allow customers to create a touch-free experience while getting access to funds and passes - now funds can be added quickly to any SmarTrip® Card, purchase money saving passes, set up Auto Reload, and check Smart Benefits. What are the benefits of registering my SmarTrip card within the app? Whether you're a new rider or a regular commuter, having SmarTrip® on iPhone or Apple Watch is the safer, more convenient way to pay. In the app, Metro riders can add funds, check … Are there expiration dates for passes purchased in the SmarTrip app? Select "Remove This Card." Removing a Card from Apple Wallet does not remove the Card from the SmarTrip app. Follow prompts to complete purchase. How do I access my SmarTrip card if my iPhone is lost or stolen? Kids Ride Free DC One Card. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) Select the card you want to transfer to iPhone under "PAYMENT CARDS ON YOUR WATCH.". Select "+" and choose the SmarTrip card you want to transfer. With lots of services going contactless amid a global pandemic, a new Metro option for mobile payment went live this week.. It's easy and convenient. Am I able to use my pre-tax contribution on my SmarTrip card within the app and Apple Wallet? In May 2011, WMATA and the District of Columbia Department of Transportation started a pilot project to give students in the DC Public Schools "DC One Cards" which are SmarTrip compatible. I'm unable to add value or a pass onto my SmarTrip card using my Apple Watch. If your card is not working at a bus fare box or at a parking exit, contact the SmarTrip Regional Customer Service Center at The SmarTrip app supports SmartBenefits and Senior SmarTrip card users and allows for flexible payment options including credit/debit cards, account cash and Apple Pay. Apple Pay is coming to the Washington D.C. Metro in 2020 | iMore Save up to $70: Amazon has the Apple Watch down to as low as $169 If you are setting up your new phone as a new iPhone, and you removed your SmarTrip card from Apple Wallet on your old iPhone prior to disposing of it, simply select "Add Card" in Apple Wallet and follow the steps to restore your transit card. If you don't remember it, login to your SmarTrip account on the web to find the right phone number. What do I do? Select "Transfer Existing Card" and follow prompts. I am unable to transfer my physical SmarTrip card to Apple Wallet. What are the benefits of adding my SmarTrip card in Apple Wallet? “SmarTrip on iPhone and Apple Watch provides riders [with] a ‘touch-free’ experience and a safer way to pay,” the Washington Metropolitan Area Transit Authority (WMATA) says. Open the Wallet app on your iPhone and press the "+" icon. Select the "…"and select Express Transit. Use the same phone number you used for your SmarTrip account. How many SmarTrip cards can be set up for Express Transit? The SmarTrip app supports SmartBenefits ^ and Senior SmarTrip card users and allows for flexible payment options including credit/debit cards, account cash and Apple Pay… Starting Tuesday commuters can now pay for their Metro SmarTrip bus or train fare using their iPhone. Follow prompts to authenticate. Open the Watch app on your iPhone and select the Wallet and Apple Pay option. (If you already have a SmarTrip® card, you can move it to Apple Wallet in seconds without adding a new card.) Under the "Other cards on your phone" section choose the card you want to transfer to your Apple Watch and select the "ADD" button next to the card. The Stored Value balance and pass associated with your SmarTrip card will not change. Transfer my physical SmarTrip card to my Apple Watch (must have physical card available). Follow the prompts to add or confirm account information and add passes or Stored Value. Will I be able to use my physical SmarTrip card once it's been added to Apple Wallet? IT'S TAP and GO TIME! You can have one SmarTrip card enabled for Express Transit on each iPhone or Apple Watch. Cubic Corporation (NYSE:CUB) today announced its Cubic Transportation Systems (CTS) business division and the Washington Metropolitan Area Transit Authority (WMATA) enabled SmarTrip on the iPhone and Apple Watch, giving transit riders a contactless way to pay for their journeys on trains and buses in Washington D.C., Maryland and Virginia. Once you buy a pass in the SmarTrip app, you will see it on the appropriate SmarTrip in Apple Wallet shortly after purchase. The SmarTrip card is accepted on the WMATA Rail system, WMATA owned parking garages, WMATA buses as well as Local Regional bus systems that display the SmarTrip logo. Local bus systems in DC, Maryland and Virginia - including ART, DASH, Fairfax Connector, Cue, RideON, THE Bus, Circulator, Loudoun County Transit, and Potomac and … customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) SmarTrip in Apple Wallet is available at all 91 Metrorail stations in DC, Maryland and Virginia, all Metro parking garages and lots, all Metrobus routes, and all regional bus providers, including ART, DASH, Fairfax Connector, Cue, RideON, THE Bus, Circulator, Loudoun County Transit, and Potomac and Rappahannock Transit/PRTC. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS If you restore your new device from a backup of your old device, you will be given the opportunity to restore your SmarTrip card to Apple Wallet on your new phone. A SmarTrip card in Apple Wallet can only be associated with a single iCloud account and cannot be shared across multiple devices. Select "Transfer Existing Card" and follow prompts. If your transfer is unsuccessful, remove the case from your iPhone and try again. Transfer my physical SmarTrip card to my Apple Watch (must have physical card available). smartrip@wmata.com or 888-SMARTRIP for further assistance. Select the SmarTrip card you want to set up for Express Transit. Today, SmarTrip® — the way to pay for Metro and all regional transit providers in the Washington, DC area — is launching on iPhone and Apple Watch, giving riders new and unparalleled convenience. Where can I view my SmarTrip card balance and transaction history? Doing this often may significantly reduce the power reserve for Express Transit cards. Open the Apple Wallet app on the iPhone you want to remove the SmarTrip card from. My SmarTrip card in Apple Wallet is not working at the gate. You will see a checkmark on the iPhone display. Just open up the Wallet app, tap your SmarTrip card, and choose “Add Money”. If you used the SmarTrip app to purchase or transfer your SmarTrip Card in Apple Wallet, the card is already registered. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. You will know when your passes expire and easily purchase a new pass or value as needed. How many SmarTrip and payment cards can I add to Apple Wallet? How do I know when my SmarTrip card will expire? Add a new SmarTrip card to my Apple watch. When paired with the new SmarTrip® app, customers have access to a fare machine right from your phone! PLEASE NOTE: SmarTrip Cards in Apple Wallet are not accepted on Baltimore MTA vehicles. If the information still does not appear, please contact the SmarTrip Regional Customer Service Center at Open the Wallet app on your iPhone and tap the "+". You will need to have an iPhone 8 and iPhone 8 Plus and newer or Apple Watch Series 3 and newer with the most current version of IOS. You can also set up Auto Reload from a card summary screen in the app. Learn some of the countries and regions where you can use Express Transit mode to pay for rides with Apple Pay. I just bought a new iPhone, how do I recover my SmarTrip card from my old iPhone? Quickly pay for rides with Apple Pay using Express Transit on your iPhone and Apple Watch without having to wake or unlock your device, or open an app. Confirm you have activated your transit card in Apple Wallet and you have sufficient fare or passes to ride. Power reserve enables you to quickly pay for rides and is available for up to five hours when your iPhone needs to be charged. Once that is complete, select "Add Card" in Apple Wallet on your new iPhone and follow the steps to restore your SmarTrip card. Choose SmarTrip under Transit Cards. Select the SmarTrip card you want to disable for Express Transit. If you are still having issues, please see the station manager for assistance. So basically with Apple Pay in order to use a card to pay for something you normally need to authenticate with either FaceID or TouchID. You have the option to use credit and debit cards, Apple Pay, and transit benefits. ( 3-days before expiration of a weekly pass and 7 days before expiration of a monthly pass). Choose none or turn off. Select the "…"and select Express Transit. www.smartrip.wmata.com. Check with your transit agency for information about the cards that you can use with Apple Pay for transit. You will see a checkmark on the Apple Watch display. Select the Stored Value amount to add to your SmarTrip card. Go to iCloud.com and log into with your Apple ID, Select Find My iPhone, then choose All Devices. A SmarTrip card can only be on a single device at one time. You can refresh the app or wait a few minutes and check again. In addition, Cubic and WMATA have […] The WMATA has announced that Apple Pay and Express Transit will be available to customers traveling on the D.C. Metro in 2020. If you don’t have Apple Pay set up I urge you to consider it.Otherwise, you should be able to reload it at any kiosk just like you used to with the plastic card (in theory at least, I haven’t tried this and can’t find a definitive answer online). You can also review your trip history online, and any complimentary trips that you receive will be credited to your account electronically. To see if Express Transit cards are available when your iPhone needs to be charged, press the side button. Where can I use my SmarTrip card in Apple Wallet? What payment options are available when I purchase value or passes within the SmarTrip app? Never worry about losing your SmarTrip card again. On iPhone and Apple Watch- Open the Wallet app and select the SmarTrip card you want to view. Existing Senior SmarTrip cards are eligible using the SmarTrip app. Select "Add Card" under "Wallet & Apple Pay" in the Apple Watch app. While officials expect the app for Apple Watches and iPhones to come in 2020, it may take a little longer for Android phone users to have access to the SmarTrip app. Apple Pay with Express Transit mode is coming to the Washington Metro in 2020, the Washington Metropolitan Area Transit Authority announced today.No specific … Select pass or value and follow prompts to checkout. How do I enable auto reload on my SmarTrip card within Apple Wallet and how does it work? You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. What happens to my Stored Value balance when I move my SmarTrip card to another device? - Pay … On your iPhone, open the Watch app. You will see a checkmark on the iPhone or Apple Watch display. Can I have my SmarTrip® on both my iPhone and Apple Watch? 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. Select the "Wallet and Apple Pay" option. How do I transfer my SmarTrip card from my iPhone to Apple Watch or Apple Watch to iPhone? Select the SmarTrip card you want to disable for Express Transit. Place your SmarTrip card on a flat surface and rest your iPhone on the bottom half to complete transfer. It's plastic, like a credit card, and is embedded with a … You don't even need to validate with Face ID, Touch ID, or your passcode. … No, you can only buy passes in the SmarTrip app. Riders can now add a SmarTrip card to iPhone and Apple Watch, and simply hold their device near the card reader to pay anywhere SmarTrip is accepted: all 91 Metrorail stations in DC, Maryland and Virginia; all Metro parking garages and lots; all Metrobus routes; and all regional bus providers, including ART, DASH, Fairfax Connector, Cue, Ride On, TheBus, Circulator, Loudoun County … Transfer my physical SmarTrip card to Apple Wallet (must have plastic card available). *Not all transit and payment cards are supported. Select the SmarTrip card you want to remove. On Apple Watch - Hold the display of your Apple Watch within a few centimeters of the middle of the reader until you feel a vibration. According to WMATA, SmarTrip cards are launching on iPhone and Apple Watch, allowing riders to pay for their ride by holding their device near the card reader.This is available at Metrorail stations, on bus routes and in Metro parking garages. Where can I use SmarTrip in Apple Wallet? During this process, avoid placing your physical SmarTrip card on a metal surface. smartrip@wmata.com or 888-SMARTRIP for further assistance. How do I remove my SmarTrip card from Apple Wallet? After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. SmarTrip in Apple Wallet is available for most SmarTrip and Senior SmarTrip cards (some older cards may not be transferrable), and available on iPhone 8 and newer with iOS version 13.6 or above, as well as Apple watch series 3 and newer. Technology is changing the way we efficiently and … What happens if the battery on my iPhone device dies and I need to use my SmarTrip card? There may be a delay in the app reflecting activity related to a new card in Apple Wallet. What version of iPhone do I need in order to transfer my SmarTrip card to Apple Wallet? The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. How do I purchase Stored Value or a pass for my SmarTrip card? This will remove the card from Apple Wallet. Enter an amount to add to your SmarTrip. Once you transfer your physical card to Apple Wallet, the physical card will be disabled and will no longer work. 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. You can view card balances for all cards linked to your account. SmarTrip card can only be on a single device at one time. Riders can now add a SmarTrip card to iPhone and Apple Watch, and simply hold their device near the card reader to pay anywhere SmarTrip is accepted: all 91 Metrorail stations in DC, Maryland and Virginia; all Metro parking garages and lots; all Metrobus routes; and all regional bus providers, including ART, DASH, Fairfax Connector, Cue, Ride On, TheBus, Circulator, Loudoun County … Select the "SmarTrip - Washington DC" option under transit cards. If you purchased or transferred your SmarTrip card directly in Apple Wallet, download the SmarTrip app, create an account, and login. To complement SmarTrip in Apple Wallet, WMATA has also launched the new SmarTrip app in the App Store. SmarTrip@wmata.com or 888-SMARTRIP for additional information. WMATA launches SmarTrip for iPhone and Apple Watch by davinp Tue Sep 01, 2020 2:21 pm. On iPhone - Hold the top of your iPhone within 2 - 3 inches above the middle of the reader until you feel a vibration. Can I have my SmarTrip card on both my iPhone and Apple Watch? SmarTrip on iPhone and Apple Watch gives riders a "touch-free" safer way to pay fares. In order to transfer a SmarTrip card from one iPhone to another, both devices must use the same iCloud account. Select the "Wallet and Apple Pay" option. Simply hold your device within a few centimeters of the middle of the reader until you feel a vibration. Using the SmarTrip app, you will be prompted to set up Auto Reload as you are purchasing Stored Value or a pass. Passes are all time based, 3 days, 7 days or monthly. Most cards will not expire for several years. How do I transfer my SmarTrip card from one iPhone to another? You can pay fares for several transit systems by simply tapping your iPhone or Apple Watch. Open the Wallet app on your iPhone and select the SmarTrip card you want to remove. Under cards select the card you wish to add a pass or value to. Certain iPhone cases my interfere with transferring your SmarTrip card to Apple Wallet. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. In the SmarTrip app, sign in or create an account. Riders who want to pay with a smartphone will essentially need to create a “virtual” SmarTrip on their phones. New and existing full fare SmarTrip cards can be added to iPhone in Apple Wallet or using the SmarTrip app. Why does my SmarTrip card show as "unregistered" when I just converted it? Do I lose Stored Value or passes when I remove my SmarTrip Card from Apple Wallet or no longer have access to my iPhone? Enter or choose the value amount you want to add. On iPhone XS, iPhone XS Max, and iPhone XR and newer, you can use power reserve with your Express Transit card. Follow the prompts to complete the purchase. Select the Stored Value amount to add to your SmarTrip card. Place your SmarTrip card on a flat surface and rest your iPhone on the bottom half to complete transfer. If your iPhone is lost or stolen, you can follow these steps to temporarily suspend use of your device: When you select Lost Mode, your device cannot be used to ride transit or make any transactions with Apple Pay. Physical card number must begin with 0167. The Washington Metropolitan Area Transit Authority (WMATA) and Cubic Transportation Systems (CTS) have enabled the agency’s SmarTrip AFC (automated fare collection) system on the iPhone and Apple Watch, “giving transit riders a contactless way to pay for their journeys on trains and buses in Washington D.C., Maryland and Virginia. Select the "Add Passes or Stored Value" option. On Apple Watch Series 3 and newer, and iPhone 8 and iPhone 8 Plus and newer, you can add up to 12 cards. In order for you to use your employers Transit Benefits program with the SmarTrip card in your Apple Wallet, the SmarTrip card must be enrolled in the program. SmarTrip® in your Apple Wallet gives customers new and unparalleled convenience to use their iPhone or Apple Watch anywhere SmarTrip is accepted - for the train, on a bus or at a Metro-owned parking lot. The balance will remain on your SmarTrip card and will be available once that card is added to Apple Wallet on another iPhone or Apple Watch. I used my Apple Pay in Europe that accepted generic contactless payments. If you have unrecognized transactions on your card, you should contact the SmarTrip Regional Customer Service Center via email at If you are setting up your new phone as a new iPhone, and you removed your SmarTrip card from Apple Wallet on your old iPhone prior to disposing of it, simply select "Add Card' in Apple Wallet and follow the steps to restore your transit card. The SmarTrip app will ask if you want to register your new or transferred SmarTrip card. SmarTrip in Apple Wallet is available for regular, full fare and Senior travelers. How do I pay for transit rides with my SmarTrip card in Apple Wallet? Will I be able to use my physical SmarTrip® card once it's been added to Apple Wallet? How do I change which of my SmarTrip cards is set up for Express Transit? All SmarTrip® cards that you have purchased while you are logged into your account will be registered to your online account to give you balance protection, unless you choose otherwise. You can use any card set up for Apple Pay. Cubic Corporation (NYSE:CUB) today announced its Cubic Transportation Systems (CTS) business division and the Washington Metropolitan Area Transit Authority (WMATA) enabled SmarTrip on … Select the SmarTrip card you want to set up for Express Transit and follow prompts to authenticate.