Thrive Market is diverse, provides amazing opportunities to grow within the company, effective communication between departments, has an amazing mission, plus great people. I was not rushed, and they constantly kept me informed when they needed to review things. They also offer great deals on price discounts, free shipping at certain levels, Thrive cash and discounted prices compared to what I would pay if I went into my local grocery store. Lisa Peterson blinn says. Product was damaged during shipping. Not only did they resolve my inquiry, but made sure I was completely satisfied and all of my questions / concerns resolved before the chat ended. Here's my experience and how I saved more than $100 on my first order. Read on for a thorough Thrive Market review covering membership basics, key features, and pros and cons of the site. Thrive Market is a membership-based grocery delivery website with organic options. Check out what 1,668 people have written so far, and share your own experience. Buy food online at Thrive Market. Thrive Market Reviews. Was offered an immediate resolve.The quick response and generous refund was very appreciated. Unfortunately, this was not the case. They call it Thrive Gives. They have a yearly fee but with each membership, they donate one membership to a family in need. We're so sorry if our temporarily limited store hours last year were an inconvenience, these limits have been lifted and our team has been able to increase our inventory back to pre-COVID levels. I chatted online with them and now have a refund to get a new one. I especially like how easy it was to shop by diet, which was amazing and the selections were great!The reason for the 4-star was the shipping. Overall, Thrive Market is a super affordable and pretty quick way to get nutritious healthier convenient food delivered to your door. Thrive has so many products at affordable prices. I had glass break in my package and they fixed the solution. However, the customer service was able to offer me a refund for my not so miracle noodles. Like other wholesale retailers like Costco, Thrive Market requires a membership to shop their catalogue of products. Read my Thrive Market review and save an extra 20% on your first three orders! Thrive Market Member of Years! Customer service was beyond helpful and refunded right away. My last order had a jar of olives that had gotten crushed in transit. That’s above and beyond- Thrive Market … Very helpful to order pantry items at a discount price without going to the store during the pandemic. Not only is this highly unethical and fraudulent, I am fairly certain it is illegal. How can you top that?? I tried to make a purchase and they would not honor the credit I was offered when I signed up.Note: thrive market responded to this, their customer service told me they would not assist me which was why I thought I should share my feedback with prospective customers. Then I discovered that I could get a 30 day free trial before committing to the … Thrive Market Review: Finding Affordable Organic Groceries Has Never Been Easier Talia Abbas 6/24/2020 'Hellish': Covid deaths have struck younger Latinos. My shipment was three days late, and possibly lost. Thrive Market Reviews, gives access to consumer reviews and wholesome foods and products at everyday wholesale prices, Shopping around Thrive was a great experience. We’re seniors, a retired couple. I had questions about my account and was treated kindly, professionally, and respectfully. My membership renewed sooner than I thought. Thrive Market had a total of 190 reviews on the site with an average rating of 4.29 out of 5. I also checked the Better Business Bureau (BBB) website and found there were 454 complaints about Thrive. While I did have a few products damaged upon arrival on occasion, they were easy to work with and great with returns and refunds. If only I had 100 friends, I could earn $2,500. Thrive market is a website that sells organic and healthy foods at lower prices than a grocery store. GMO verified everything in the market!!! I felt like shipping took too long (9 days...just my opinion). Thrive Market ROCKS!! No complaints about the customer service. Due to a spike in demand, some items are sold out. (Okay she didn't offer to come make dinner for my family but that probably IS too much to expect). Do you agree with Thrive Market’s star rating? It’s like an online Whole Foods. Excellent service and efficiency! I love Thrive market, but this is the second time in the last two months that I have received a box with broken or crushed items. Thrive Market is a regular part of my grocery shopping for a couple of years now. We used to love Thrive. I appreciate how effortless it was and how friendly your customer service representative was. Most unexpectedly and for the 1st time ever portions of my order arrived damaged. Our Member Services team would be happy to help with that; you can live chat with them on the website, send an email to help@thrivemarket.com, or give us a call at (866) 419-2174. Thrive Market Review Conclusion. I contacted thrive about this and my concern was met with a friendly attitude and the issue was resolved without needing to re-explain the situation. The Thrive Patch is a weight loss plaster claimed to aid weight loss and offer other health benefits. Great variety of quality products at great prices with an outstanding customer service available 24/7. ... Just a note to your Canadian fans. We tried to be patient as we were all navigating difficult times but the bumps became too big for us to overcome. I order and pay (they don’t give me free stuff) once a month because Thrive Market reliably has the high quality food that I want to feed my family and offers the convenience of online shipping plus great prices.. Free shipping on most orders! In full disclosure, I’ve been a regular customer of Thrive Market for years and recently they became a sponsor of this website. When it came time for our membership renewal, we decided to cancel. Easy to use and awesome products and fast! Excellent customer service!! Thrive customer service provided a gift card in exchange for product! Online discount markets are rapidly growing in popularity, due to their convenience. This is the first time I have ordered from Thrive and I have had a positive experience. Hope your experience is better but BUYER BEWARE. Extremely friendly and helpful staff that goes above and beyond to help you. When COVID hit, we were comforted knowing we had the Thrive service to rely on. An item I ordered arrived damaged, I contacted customer care if it’s on the chat application and they resolve my issue expediently also process the refund within the same day so I can replace the object. I didn't even know my package was damagedThen I got an email from Carolyn, who told me about it, apologized, gave me a $5 coupon and offered to reship the order. Products were constantly out of stock and not restocked in a timely manner. In addition to saving time and money at the grocery store, some sites, such as Thrive Market, offer a selection of health foods that are good for you and the planet. Thrive Market is an online grocery store that offers natural and organic foods, household items, hygiene products, make-up, along with other items at comparable prices you’d find at your local grocery store. The food is great. When a couple things in my latest thrive order were delivered damaged, they were quick to get back with me and to make things right! Even during our Stay At Home orders due to Covid-19, Thrive Market provided a way for us to continue our work while feeling comfortable and provided a sense of relief/stability during uncertain times. One of its newest competitors on the scene is 5-year old Thrive Market who started in 2014 with a mission to address the geographical and monetary challenges that bar communities from healthy food. days instead of 4, so I expect faster blessings again! Extremely satisfied with the order, wonder noodles were the best and all primal kitchen sauces are great too. It completely slipped my mind. Do you agree with Thrive Market’s star rating? I contacted customer service quickly and they promptly submitted my order again and it will be shipped out quickly. Representative was helpful and provided great service. My last order arrived in 2! At the moment Thrive does not ship to Canada but may in the future. I like how quickly I received the products I ordered. | Read 21-40 Reviews out of 1,905 Check out what 2,355 people have written so far, and share your own experience. Thrive Market Review. Thrive stands by their products acknowledge that rare mishaps occur, and provides solutions to their customers in a timely and efficient manner. As a result, Thrive lost our patronage as well as our families’ for good. I have never had a problem. We're so sorry to hear you did not have a great Thrive Market experience. In the past, my time of ordering varied the delivery by 1-4 days. Thrive Market sells healthy food at 25%-50% cheaper than other stores all year. It’s helping to save lives. Everything is wrapped so diligently. Thrive Market Cost: Thrive Market does have a membership cost, but I think it pretty much pays for itself if you use it at least once a month. Can’t wait to try some new items I ordered. Since CoVid-19 it’s the first time we’ve needed to rely on food delivery service to our home. TOO GOOD TO BE TRUE! BEWARE! Thrive market provides touchless, contactless pickup of groceries, food and supplies to our front door. I would definitely recommend if you have the budget. Thrive offers V, GF and organic or kosher products. On my most recent order, I ran into a problem with one of the items (I couldn’t turn the dial on a deodorant). Great Customer Service, Great Products, GREAT Company. We're so sorry for any trouble you had redeeming your discount, Natalie! 2018 Review of Thrive Market – Online Wholesale Organic Grocery Store. | Read 2,241-2,260 Reviews out of 2,355 © 2021 Trustpilot, Inc. All rights reserved. Quality items, fair prices (discounted) and amazing customer service. Their products are wonderful, their selection is always growing, and shipments arrive quickly. We love Thrive. Rarely do you come across companies that have really great customer service but thrive is one of those. Cheaper prices than WFs. Check out what 1,905 people have written so far, and share your own experience. Also when my package showed up, the miracle noodles were in a zip lock bag with peanut butter and the bags had busted. If you’re not familiar with Thrive Market, it’s a membership-based website that can help you save money on your favorite organic products so you’ll never have to pay retail prices again. I received a box with broken bottles. I received my box today and an item had been damaged and powder was every where. Also, please allow an extra 10-14 business days for shipping during these busy days. Healthy Living Made Easy Get the highest quality, healthy and sustainable products delivered at member-only prices. The situation was handled professionally and efficiently. A free inside look at company reviews and salaries posted anonymously by employees. It's kind of like Costco or Sam's Club, but for healthy food. 145 Thrive Market reviews. I had an issue with a bag of sea salt when I opened my last order... Hole in bag which spilled out most of the contents. Great service with nice and real people. Thank you, Thrive Market! There was a good selection. Once you’re a member, you can place as many orders as you’d like, and shipping is … I am just at a place where I don’t need it but will definitely reactivate my account in the future. All of the ones I looked through were marked “resolved” or “answered.” Took less than 5 mins. Thrive Market matches every paid Thrive Market membership with a free membership for someone in need. August 18, 2020 at 1:17 PM. However, instead of processing our cancellation, they found and charged a card that had been linked to our account several months prior. 92 reviews from Thrive Market employees about Thrive Market culture, salaries, benefits, work-life balance, management, job security, and more. Only the latest review will count in the company's TrustScore. I prefer our local farmers market for produce, so this is not a problem for me. Customer service was quick to fix this issue and issued a refund for the damaged goods. Can’t imagine life without it! I love getting all of my specialty healthfood and supplements here! Here we give you a quick review on the retailer based on their offerings, service and first-hand experience to help you make an informed decision. I know I personally would spend at least $5 a month just in gas driving to/from the grocery store, and that doesn’t even factor in the money you save due to the low cost/sales on Thrive. Their home brand products were great quality and though not always cheaper, the convenience and variety of products made up for it. Instead of recognizing their limitations and protecting the customers who had been with them, it seems they tried to expand without the necessary infrastructure. Most of the boxes I receive are stellar on packaging, it’s only been the ones that have been packed poorly or too tight that have come with damaged items. I will definitely be back soon! They replaced it for free ($70 order). Recently I didn’t receive an order that was confirmed delivered. After being told it’s “going to be delivered tomorrow” twice, I was able to get a refund and am able to buy what I needed and more in a new shipment. | Read 21-40 Reviews out of 1,668 No complaints except for MY letting TMkt goodies run too low & run out. I chatted with a representative and they very quickly solved the problem, no issues. Our Member Services team would be happy to help with your membership charge and any questions or concerns you might have. Thrive Mkt (and Wesley) made it right quickly and easily. The only items you cannot order from them is fresh produce. I will say this right up-front – I love Thrive Market – they carry wonderful products, and I get pretty excited about saving so much money on healthy food and other items. I'd give 10 stars is I could. They are one of the best! I will definitely be back. Thrive Market is Terrific I had questions about my account and was treated kindly, professionally, and respectfully. Get the best healthy groceries delivered to you, and save up to 50%. 7,720 talking about this. Also a shout out to Jenny, who helped get everything right! The most obvious disadvantage of Thrive Market is the $59.95 membership fee.It works out to only $5 a month, but you have to pay for the entire year, so adding 60 bucks to your food bill at one time is prohibitive for some. Let’s get the negative stuff out of the way first. Thrive Market is essentially a full-service online grocer that can provide most of your needs in one trip/delivery. Since 2015, Thrive Market members have donated more than $1.5 million at checkout, which funds the shopping budgets of their Thrive Gives members and sends Thrive Market staples to families in crisis. Great variety of interesting products. Excellent company and products. However, we're working hard to get things back in stock. So excited about finding Thrive a few months ago. Do you agree with Thrive Market’s star rating? Thanks for the assist TMkt! boxes, Alaska, Hawaii, Puerto Rico, or Canada… Already posted in the video on YouTube channel about thrive market and products label comparisons. I love Thrive and all they offer! Chatted with a customer rep. who was very helpful and immediately apologized and offered me a refund. Not only did they resolve my inquiry, but made sure I was completely satisfied and all of my questions / concerns resolved before the chat ended. I decided on holding off on renewing and I was very easily able to have my money refunded. We waited weeks and weeks and weeks for our orders. We receive excellent customer service to resolve any issue that comes up. It was immediately rectified w a credit to my account. © 2021 Trustpilot, Inc. All rights reserved. I returned from Dr. appointments by 9A & was thrilled to see Autoship was already captured my order. Thrive Market currently ships to all residential and commercial addresses in the Contiguous U.S. We do not currently ship to P.O. Super friendly staff, very easy to get a hold of, professional and strive to go above and beyond. I am blown away by Thrive Market’s customer service. If you know miracle noodle, they are liquified, so I had noodle juice all over my peanut butter and Nutzo. For an easy way to see what's in stock, click here. ❤️. Given this fact, I was quite eager to let people in on what it is all about with this Thrive Market Review. Received two items that were damaged. Called about an issue with my order. Here's the economic, social fallout. 1,961 reviews for Thrive Market, 4.1 stars: 'Thrive has almost all of the brands and products I buy regularly. They ship free for orders over $50 and they offer memberships to people with low income. My package arrived damaged with items that had leaked. It’s a great place to shop online and get quality food at reasonable prices. Thrive Market Review: Disadvantages Membership Fee. Reply. Very thorough and the shipping is wonderful. They even offered me a special deal to keep my membership, but I declined. Then they got so backed up, they stopped taking orders altogether (for at least 4-6 weeks as I recall). This article reviews the Thrive Patch and whether scientific evidence supports its promises. I received my recent Thrive Market order and the box was opened/damaged and no longer sealed. 144 likes. Thrive Market Review: is the place to shop for your healthy and organic groceries. They also have conquered their bad reputation with the subscription model by giving you a heads up when the trial period is coming to an end. I already pay for both an Amazon Prime membership and a Costco membership and really didn’t want to get “suckered” into another one (nor did I want to give up either of those memberships!). Thrive Market is a membership program, which was the biggest issue holding me back from signing up right away. Thrive Market has always been a fantastic company to work with and I've very rarely had issues, but when there were, Thrive Market customer service was always ready, willing, and able to solve those problems. Thrive Market also offers a hefty incentive for sharing their services via a unique code: The code gets each of your friends 15% off, and you get $25 in Thrive Cash when they become a paying member. Excited to get started. Delivery by 1-4 days was able to have my money refunded overall, lost! 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